Terms of service

 

TERMS OF SERVICE Last updated: May 2026

1. About Us

Marlowe ("we", "us", or "our") operates the online store at marlowejewellery.com. We sell waterproof stainless steel jewellery worldwide. By placing an order or using our website, you agree to these Terms of Service.

2. Eligibility

You must be at least 18 years old to purchase from our store. By completing a purchase, you confirm that you meet this requirement.

3. Products

We make every effort to display our products accurately. However, colours and images on your screen may vary slightly from the physical product. All products are subject to availability, and we reserve the right to discontinue any item at any time.

4. Pricing and Currency

All prices are displayed in Euros (EUR) unless otherwise stated. Prices include applicable VAT where required by law. We reserve the right to change prices at any time without prior notice; however, the price you are charged will always be the price shown at the time of your order.

5. Orders and Contract

When you place an order, you are making an offer to buy. We will send you an order confirmation email, but this does not constitute acceptance. A contract is formed only when we send a shipping confirmation email. We reserve the right to cancel any order for reasons including product unavailability, payment issues, or suspected fraud — and will provide a full refund in such cases.

6. Payment

We accept major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other methods displayed at checkout. All transactions are processed through secure, encrypted payment gateways. We do not store your full card details.

7. Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of Marlowe and may not be copied, reproduced, or distributed without our written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Marlowe shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid by you for the relevant order.

9. Governing Law

These Terms are governed by applicable EU consumer protection law. Any disputes shall be resolved through good-faith negotiation in the first instance. EU consumers also have the right to use the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

10. Changes to These Terms

We may update these Terms at any time. The updated version will be posted on this page with a new effective date. Continued use of our site constitutes acceptance of any changes.

11. Contact

For questions regarding these Terms, please contact us at: support@marlowejewellery.com